new matka

new matka App support

Contact
+91 5710784281

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The new matka:

Q1: How to log in after installing the new matka?

To log in, open the app and enter your registered mobile number. Verification of the OTP (one-time password) sent to your number will securely authenticate you. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection for a strong signal. If you're unable to receive the OTP after a reasonable time, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will enable a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any further problems.

Most Asked Questions Related To Withdraw In The new matka:

Q1: What is the minimum withdrawal amount in the new matka?

In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are only for the money earned from gaming, not bonus amounts. This means you can only withdraw the money you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and bank details. Having all these details saved is necessary for further use and verification.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours. This delay is an exception to the usual speedy processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw funds earned from playing games using the bonus amount. This means the bonus itself can't be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the money will be credited to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.

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